Loyalty Programme Terms & Conditions
May 2019
Production Yachts (PE) Ltd T/A Port Edgar Chandlery & Beacon Stores (PEC & BEA) offer a loyalty card (LC) and loyalty scheme (LS) to reward its regular loyal customers. The following terms and conditions apply to this scheme and to any person who holds a Loyalty card (a 'Cardholder').
Eligibility
1. To apply for a LC and take advantage of the LS you must be aged 16 years or over.
2. The LC is for personal use only. No corporate or business use is permitted.
How it works
3. The LCs are provided free of charge to all eligible customers who wish to join and purchase goods in-store.
4. PEC & BEA reserve the right to alter, without prior notice, products included in or excluded from the scheme.
5. Your name, address and email address must be provided to PEC & BEA to be registered.
Rewards and benefits
6. To collect points on eligible purchases, Cardholders must present their LC at the till at the time of purchase or within 31 days of the date of purchase. In the latter case, proof of purchase using a validated till receipt will be required for points to be added.
7. Points will be awarded on, and vouchers can be redeemed against, all products purchased with the exception of:
gift vouchers, servicing & repair work, boat & engine purchases.
Any services provided by Port Edgar Marina Ltd or Port Edgar Holdings Ltd
such other products as PEC & BEA may decide upon, in its full discretion, from time to time.
8. Cardholders will receive points on qualifying purchases as follows:
a) Points are awarded at a rate of 1 point for every £1 spent on eligible purchases. These rates can be altered at any time at the discretion of PEC & BEA.
b) For every 100 points collected, a £5 credit will be earned.
c) Credits will be issued monthly to your loyalty account.
d) Credits will be issued in £5 denominations
e) Any points accrued but not converted to vouchers will be rolled over to the following month for a maximum of 9 months.
f) Credits will be valid for 3 months after issue.
9. Points have no cash redemption value and cannot be exchanged, sold or transferred. If an overpayment is made using a Loyalty voucher, no change or credit will be given.
10. PEC & BEA will reverse the associated points earned if a transaction on which points were earned is fully or partially cancelled or reversed or when a product is returned (in accordance with the PEC & BEA Returns Policy).
11. Vouchers are not transferable to any other Cardholder.
12. If your LC is lost or stolen you should notify a member of staff. PEC & BEA will not accept any liability for lost, stolen or damaged LCs nor for any vouchers redeemed from without your knowledge. PEC & BEA reserve the right not to issue a replacement voucher in any circumstances.
Termination
13. A Cardholder can choose to leave the LS at any time by giving written notice to PEC & BEA, or by leaving his/her LC in store. By leaving the LS, a Cardholder forfeits all and any points or vouchers already accrued or issued.
14. If you breach, or if PEC & BEA reasonably believes that you have breached, these terms and conditions, your LC may be suspended or terminated without prior notice and any accumulated points may be forfeited. PEC & BEA reserve the right to take any action deemed necessary where a Cardholder is found to have abused the Scheme.
15. A Cardholder who, for a consecutive period of 12 months, does not collect any points or redeem any vouchers will have their LC and any associated points terminated without notice, and will need to reapply for a new LC should they wish to re-join and begin collecting again.
16. PEC & BEA reserve the right on notice to Cardholders to: (i) stop issuing LC’s at any time; (ii) amend the benefits of the LS at any time; (iii) alter or amend these terms and conditions and the operation of the LS; and (iv) withdraw or cancel a LC and/or the points balance (including the redemption and issue of such) and/or terminate the LS. For the purposes of this paragraph, and any other paragraphs which contain a right for or an obligation upon PEC & BEA to give notice, the period of notice will be such duration, if any, as PEC & BEA in its absolution discretion decides and will be considered adequately given if (a) sent to the Cardholder at the email address (if any) held by PEC & BEA for that Cardholder and (b) by PEC & BEA placing a copy of the notice on its website, portedgar.co.uk/terms & beaconstores.co.uk/terms
Your personal information
17. These terms and conditions and our Privacy Policy can be viewed on portedgar.co.uk/privacy & beaconstores.co.uk/privacy and governs PEC & BEA use of personal information collected from Cardholders.
18. It is important that your contact details are kept up to date in order that PEC & BEAs can operate the LS effectively. Please keep your details up to date by notifying the shop if your details are incorrect or become out of date.
19. By participating the LS you are agreeing for PEC & BEA to store your supplied data. PEC & BEA will never share this data with third parties.
Your statutory rights
20. Nothing in these terms and conditions will affect or reduce your statutory rights.
Contacting us
21. If you have any questions about the LC Scheme please contact Port Edgar Chandlery, Port Edgar, Shore Road, South Queensferry, EH30 9SQ or email chandlery@portedgar.co.uk or info@beaconstores.co.uk